File #: RES 22-046    Name: Patient Services Representative Series Class and Comp Study
Type: BoS Resolution Status: Passed
File created: 2/16/2022 In control: Board of Supervisors
On agenda: 3/1/2022 Final action: 3/1/2022
Title: Adopt a Resolution to: a. Amend Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendix A to adjust the base wage salary ranges of the Patient Services Representative I/II, Senior Patient Services Representative, and Supervising Patient Services Representative classifications as indicated in Attachment A; b. Direct the Human Resources Department to implement the changes in the Advantage HRM system.
Attachments: 1. Board Report, 2. Attachment A, 3. Resolution, 4. Completed Board Order Item No. 67, 5. Completed Resoltuon Item No. 67
Title
Adopt a Resolution to:
a. Amend Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendix A to adjust the base wage salary ranges of the Patient Services Representative I/II, Senior Patient Services Representative, and Supervising Patient Services Representative classifications as indicated in Attachment A;
b. Direct the Human Resources Department to implement the changes in the Advantage HRM system.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors adopts a Resolution to:
a. Amend Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendix A to adjust the base wage salary ranges of the Patient Services Representative I/II, Senior Patient Services Representative, and Supervising Patient Services Representative classifications as indicated in Attachment A;
b. Direct the Human Resources Department to implement the changes in the Advantage HRM system.

SUMMARY/DISCUSSION:
A classification and compensation study of the Patient Services Representative classification series was requested by Service Employees International Union (SEIU) Local 521 on behalf of Health Department and Natividad employees. The Human Resources Department, Health Department and Natividad Human Resources collaborated in conducting the classification and compensation study.

The classification analysis identified that incumbents in the Patient Services Representative classifications series which includes the Patient Services Representative I/II, Senior Patient Services Representative, and Supervising Patient Services Representative classifications assigned to the Health Department and Natividad were found to be performing job duties that are within the scope of their classifications and no changes are recommended.

The base wage analysis of the County comparable agencies found that based on the duties performed, the salary of the benchmark classification of Patient Services Representative II was found to be approximately 14.92% below the sala...

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