File #: BC 22-163    Name: Patient Account Representative Series Base Wage Study
Type: Budget Committee Status: Agenda Ready
File created: 11/18/2022 In control: Budget Committee
On agenda: 12/15/2022 Final action:
Title: a. Support amending Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendices A and B to retitle the Patient Account Representative I/II, Senior Patient Account Representative, and Supervising Patient Account Representative classifications to Patient Financial Services Specialist I/II, Senior Patient Financial Services Specialist, and Supervising Patient Financial Services Specialist and adjust the base wage salary ranges as indicated in Attachment A; b. Support directing the Human Resources Department to implement the changes in the Advantage HRM system.
Attachments: 1. BC Report, 2. Attachment A
Title
a. Support amending Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendices A and B to retitle the Patient Account Representative I/II, Senior Patient Account Representative, and Supervising Patient Account Representative classifications to Patient Financial Services Specialist I/II, Senior Patient Financial Services Specialist, and Supervising Patient Financial Services Specialist and adjust the base wage salary ranges as indicated in Attachment A;
b. Support directing the Human Resources Department to implement the changes in the Advantage HRM system.
Report
RECOMMENDATION:
It is recommended that the Budget Committee support the following actions:
a. Support amending Personnel Policies and Practices Resolution (PPPR) No. 98-394 Appendices A and B to retitle the Patient Account Representative I/II, Senior Patient Account Representative, and Supervising Patient Account Representative classifications to Patient Financial Services Specialist I/II, Senior Patient Financial Services Specialist, and Supervising Patient Financial Services Specialist and adjust the base wage salary ranges as indicated in Attachment A;
b. Support directing the Human Resources Department to implement the changes in the Advantage HRM system.

SUMMARY/DISCUSSION:
A base wage compensation study of the Patient Account Representative classification series was requested by the Service Employees International Union (SEIU) Local 521 citing that there is no record that the wages of this classification series have been studied since the series was established. For this reason, the base wage compensation study was approved by the Human Resources Department. The Patient Account Representative classification series includes the Patient Account Representative I/II, Senior Patient Account Representative, and Supervising Patient Account Representative classifications.

The base wage analysis of the County's comparable agencies found that based on the duties performed, the benchmar...

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