Title
a. Receive a report regarding utilizing the third-party vendor, Host Compliance, for Short-Term Rental (STR) Code Compliance;
b. Authorize the Chair to sign a letter reporting back to the Planning Commission and direct the Secretary of the Planning Commission to deliver the letter to the Commission; and
c. Provide direction to staff regarding implementing Host Compliance for STR Code Compliance.
(Board Referral No.: 2018.10)
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Receive a report regarding utilizing the third-party vendor, Host Compliance, for Short-Term Rental (STR) Code Compliance;
b. Authorize the Chair to sign a letter reporting back to the Planning Commission and direct the Secretary of the Planning Commission to deliver the letter to the Commission; and
c. Provide direction to staff regarding implementing Host Compliance for STR Code Compliance.
SUMMARY:
On June 19, 2018, the Board of Supervisors received a report from the RMA on STR code enforcement, and provided direction to staff to return on July 17, 2018 with more information pertaining to utilizing the third-party vendor, Host Compliance, to improve the Agency's ability to address STRs which cause nuisances such as noise, trash, and parking congestion. At this meeting, the BOS highlighted a distinction between unpermitted STRs, which may be in noncompliance with existing land-use policy pertaining to transient occupancy, and nuisance STRs, which, in addition to noncompliance with transient occupancy permitting, may also violate County codes pertaining to noise, litter, and parking standards.
Staff has since researched implementation options for launching the 24/7 hotline and web form and seeks direction on these options as well as the costs involved. While the hotline and web form were included in the 2017 contract between Host Compliance and the Office of the Treasurer-Tax Collector (TTC), the 2018 renewal discontinued this service. As suc...
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