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File #: A 19-005    Name: Dimension Data - Cisco with NASPO agreement
Type: BoS Agreement Status: Draft
File created: 2/1/2019 In control: Board of Supervisors
On agenda: 2/1/2019 Final action:
Title: a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76; b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and c. Accept non-standard contract provisions as recommended by the Director of Information Technology.
Attachments: 1. Board Report, 2. State of Utah Cooperative Contract AR233 with Cisco Systems, Inc., 3. Amendment to State of Utah Cooperative Contract AR233 with Cisco Systems, Inc., 4. State of CA Participant Addenda to NASPO Cisco Agt No. 7-14-70-04, 5. Amendment to State of CA Participant Addenda to NASPOCisco Agt No. 7-14-70-04, 6. Dimension Data quote for Cisco SmartNet services, incorporating the terms of NASPO Agt AR233 and State of CA Participating Addendum No 7-14-70-04 and amendments
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Title
a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76;
b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and
c. Accept non-standard contract provisions as recommended by the Director of Information Technology.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76;
b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and
c. Accept non-standard contract provisions as recommended by the Director of Information Technology.

SUMMARY/DISCUSSION:
Cisco SMARTnet provides comprehensive technical support for network devices and software manufactured by Cisco. Support includes access to online self-help tools and knowledge library, software downloads, and support tools necessary to maintain County network security for quick resolution of issues. Features of the SMARTnet service include the following:
Technical a...

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