Title
a. Approve and authorize the Director of Health Services or designee to execute a nonstandard Agreement with GLOBO Holdings l, LLC dba GLOBO Language Services, LLC, for interpretation and other language services in the amount of $65,000 for the term upon execution to January 31, 2026; and
b. Approve non-standard insurance and indemnification provisions as recommended by the Director of Health Services; and
c. Approve and authorize the Director of Health Services or designee to execute up to three (3) future amendments to this Agreement where the amendments do not exceed 10% ($6,500) of the original amount for a not to exceed amount of $71,500 and do not significantly alter the scope of work.
Report
RECOMMENDATION
It is recommended that the County of Monterey Board of Supervisors:
a. Approve and authorize the Director of Health Services or designee to execute a nonstandard Agreement with GLOBO Holdings l, LLC dba GLOBO Language Services, LLC, for interpretation and other language services in the amount of $65,000 for the term upon execution to January 31, 2026; and
b. Approve non-standard insurance and indemnification provisions as recommended by the Director of Health Services; and
c. Approve and authorize the Director of Health Services or designee to execute up to three (3) future amendments to this Agreement where the amendments do not exceed 10% ($6,500) of the original amount for a not to exceed amount of $71,500 and do not significantly alter the scope of work.
SUMMARY/DISCUSSION:
The County of Monterey Health Department, Behavioral Health (MCBH) Bureau provides specialty mental health and substance use services to individuals and families throughout Monterey County. A critical component of providing welcoming, accessible, and quality care is having the ability to communicate effectively with clients in the language in which they feel comfortable.
While there are a number of language services currently contracted with the county, there is a need for additional resources for individuals and families who speak indigenous languages. GLOBO Language Solutions, LLC is able to provide both video remote and over the phone interpretation services which include the indigenous languages most common to MCBH clients. They also provide services twenty-four hours a day, seven days a week, which is critical to the services provided by MCBH’s Crisis and Mobile Crisis programs. GLOBO is used, and comes highly recommended, by other counties.
This work supports the following County of Monterey Health Department 2025-2028 Strategic Plan Goal: 2. Provide Exceptional Person-Centered Care Through Accessible, Community Focused Health Services. It also supports one of the ten essential public health services, specifically: 7. Link people to needed personal health services and assure the provisions of health care when otherwise unavailable.
OTHER AGENCY INVOLVEMENT:
The Office of County Counsel and Auditor Controller have reviewed and approved this Agreement as to legal form and fiscal provisions respectively.
FINANCING:
The costs associated with the provision of services covered under this Agreement are included in the Health Department’s Behavioral Health Bureau’s (HEA012, Unit 8410) FY 2024-25 Adopted Budget. The costs associated with these services for FY 2025-26 will be included in the Bureau’s (HEA012, Unit 8410) FY 2025-26 Requested Budget.
BOARD OF SUPERVISORS STRATEGIC INITIATIVES:
Check the related Board of Supervisors Strategic Initiative(s):
? Economic Development:
• Through collaboration, strengthen economic development to ensure a diversified and
healthy economy.
? Administration:
• Promote an organization that practices efficient and effective resource management and is recognized for responsiveness, strong customer orientation, accountability and transparency.
? Health & Human Services:
• Improve health and quality of life through County supported policies, programs, and services; promoting access to equitable opportunities for healthy choices and healthy environments in collaboration with communities.
? Infrastructure:
• Plan and develop a sustainable, physical infrastructure that improves the quality of life for County residents and supports economic development results.
? Public Safety:
• Create a safe environment for people to achieve their potential, leading businesses and communities to thrive and grow by reducing violent crimes as well as crimes in general.
Prepared by: Jan Wolf, Management Analyst III, 755-4735
Approved by: Elsa Mendoza Jimenez, Director of Health Services, 755-4526
Attachments:
Board Report
Agreement