Title
a. Approve and authorize the Director or designee of the Department of Social Services to sign an agreement with SolutionsWest for Medi-Cal Support Services to support processing Medi-Cal renewals and intakes, effective October 1, 2023 through September 30, 2024, in the amount of $1,654,215; and
b. Authorize the Director or designee of the Department of Social Services to sign up to three future amendments where the total amendments do not exceed 10% ($165,421) of the original contract amount and do not significantly change the scope of work, not to exceed maximum of $1,819,636.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director or designee of the Department of Social Services to sign an agreement with SolutionsWest for Medi-Cal Support Services to support processing Medi-Cal renewals and intakes, effective October 1, 2023 through September 30, 2024, in the amount of $1,654,215; and
b. Authorize the Director or designee of the Department of Social Services to sign up to three future amendments where the total amendments do not exceed 10% ($165,421) of the original contract amount and do not significantly change the scope of work, not to exceed maximum of $1,819,636.
SUMMARY/DISCUSSION:
Medi-Cal policy changes and seasonal demand for county services present resource challenges for Monterey County Department of Social Services (MCDSS) in 2023 and 2024. With the end of Medi-Cal Continuous Coverage on March 31, 2023, the MCDSS Community Benefits division is responsible for processing Medi-Cal renewals for the first time since 2020.
MCDSS has 14 months to complete renewals, returning to normal Medi-Cal redetermination operations by June of 2024, per the California Department of Healthcare Services (DHCS). Responding to the significant operational challenges associated with redetermining the eligibility of all those on the MCDSS Medi-Cal rolls while managing staff vacancies, increased Medi-Cal caselo...
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