Title
a. Approve and authorize the Director of Health Services or designee to accept credit card, debit card, and/or e-check, payments from customers and charge a service fee of no more than 4% to recover the interchange fees associated with the acceptance of credit card, debit card, or e-check payment; and
b. Approve and authorize the Director of Health Services or designee to increase credit card, debit card, and/or e-check fees should it be necessary to recover costs.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of Health Services or designee to accept credit card, debit card, and/or e-check, payments from customers and charge a service fee of no more than 4% to recover the inter-exchange fees associated with the acceptance of credit card, debit card, or e-check payment; and
b. Approve and authorize the Director of Health Services or designee to increase credit card, debit card, and/or e-check fees should it be necessary to recover costs.
SUMMARY:
The recommended actions will authorize the EMS Agency to accept electronic payments for state-mandated EMT certification fees through the County's existing payment processor, improving customer convenience and reducing administrative workload. Applicants who voluntarily choose to pay electronically will be assessed a convenience fee that recovers the County's actual processing costs, as authorized by California Government Code section 6159.
DISCUSSION:
The Emergency Medical Services (EMS) Agency is designated by the County of Monterey as the Local Emergency Medical Services Agency (LEMSA) pursuant to Division 2.5, Chapter 4, Article 1 of the California Health and Safety Code. As the LEMSA, the EMS Agency is responsible for planning, implementing, coordinating, and evaluating the County's emergency medical services system; establishing medical control; developing policies and treatment protocols; overseeing quality improvement activities; approving ...
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