Title
a. Approve and authorize the Director of the Emergency Communications Department to sign a non-standard revenue generating agreement with American Medical Response West, for the term of February 1, 2026 through January 31, 2032, allowing the County to provide building space and equipment for American Medical Response’s use to perform ambulance dispatch; and
b. Authorize the Director of the Emergency Communications Department to sign up to three (3) amendments to this Agreement where the amendments do not significantly change the scope of work.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of the Emergency Communications Department to sign a non-standard revenue generating agreement with American Medical Response West, for the term of February 1, 2026 through January 31, 2032, allowing the County to provide building space and equipment for American Medical Response’s use to perform ambulance dispatch; and
b. Authorize the Director of the Emergency Communications Department to sign up to three (3) amendments to this Agreement where the amendments do not significantly change the scope of work.
SUMMARY/DISCUSSION:
The Emergency Communications Department is the consolidated Public Safety Answering Point for 9-1-1 emergency and non-emergency calls as well as a radio dispatch facility serving 28 law enforcement, fire protection, and emergency medical response agencies throughout Monterey County.
The County, through the Health Department’s Emergency Medical Services Bureau, has contracted with American Medical Response West (AMR) to provide ambulance services throughout Monterey County. This agreement includes the responsibility of AMR to provide dispatch services to their ambulances. AMR is also currently the County’s ambulance provider.
While AMR will continue to provide ambulance dispatch services, the Emergency Communications Department (ECD) will answer 9-1-1 calls, docume...
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