File #: A 25-061    Name: QliqSOFT, Inc Amendment No. 3
Type: BoS Agreement Status: Passed
File created: 2/27/2025 In control: Board of Supervisors
On agenda: 3/18/2025 Final action: 3/18/2025
Title: a. Approve and authorize the Director of Health Services or designee to sign Amendment No. 3 to the QliqSOFT, Inc. Agreement A-14293 for Texting, Qliq Assisted Calling, and Qliq Video Visit subscription providing a secure Health Insurance Portability and Accountability Act (HIPAA) compliant unified solution as needed, increasing the amount by $200,000 for a total amount not to exceed, $476,504 and adding three years for a revised full term of April 1, 2019 through March 31, 2028; and b. Approve and authorize the Director of Health Services or designee to approve up to one (1) amendment not to exceed 10% ($47,650) of the Amended Agreement amount and does not significantly alter the scope of the subscription service.
Attachments: 1. Board Report, 2. Amendment No. 3, 3. Board Order (Amendment No. 2), 4. Amendment No. 2, 5. Board Order (Amendment No. 1), 6. Amendment No. 1, 7. Board Order (Original Agreement), 8. Agreement, 9. Completed Board Order Item No. 55, 10. Fully Executed Agreement - QLIQSOFT, Inc. Amendment No. 3
Title
a. Approve and authorize the Director of Health Services or designee to sign Amendment No. 3 to the QliqSOFT, Inc. Agreement A-14293 for Texting, Qliq Assisted Calling, and Qliq Video Visit subscription providing a secure Health Insurance Portability and Accountability Act (HIPAA) compliant unified solution as needed, increasing the amount by $200,000 for a total amount not to exceed, $476,504 and adding three years for a revised full term of April 1, 2019 through March 31, 2028; and
b. Approve and authorize the Director of Health Services or designee to approve up to one (1) amendment not to exceed 10% ($47,650) of the Amended Agreement amount and does not significantly alter the scope of the subscription service.

Report
RECOMMENDATION:
It is recommended that the County of Monterey Board of Supervisors:
a. Approve and authorize the Director of Health Services or designee to sign Amendment No. 3 to the QliqSOFT, Inc. Agreement A-14293 for Texting, Qliq Assisted Calling, and Qliq Video Visit subscription providing a secure Health Insurance Portability and Accountability Act (HIPAA) compliant unified solution as needed, increasing the amount by $200,000 for a total amount not to exceed, $476,504 and adding three years for a revised full term of April 1, 2019 through March 31, 2028; and
b. Approve and authorize the Director of Health Services or designee to approve up to one (1) amendment not to exceed 10% ($47,650) of the Amended Agreement amount and does not significantly alter the scope of the subscription service.

SUMMARY/DISCUSSION:
QliqSOFT, Inc. is a vendor that provides a HIPAA compliant end to end encrypted solution for communications that includes secure texting, Qliq Assisted Calling, and Video Visits using mobile devices. The original Agreement was for secure texting and due to the increased need for telemed and telepsychiatry visits for patients/clients not able to make standard visits, the additional modules: Qliq Assisted calling and Video Vi...

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