File #: A 16-078    Name: BrainStorm QuickHelp Agreement
Type: BoS Agreement Status: Passed
File created: 3/24/2016 In control: Information Technology
On agenda: 4/12/2016 Final action: 4/12/2016
Title: a. Approve and authorize the Contracts Purchasing Officer or Contracts Purchasing Supervisor to execute a non-standard Agreement with BrainStorm, Inc. for subscriptions to QuickHelp and three (3) hours of installation support, for the term of June 20, 2016 to March 19, 2017, in the amount of $29,880.00; b. Accept the non-standard language as recommended by the Director of Information Technology; and c. Authorize the Contracts Purchasing Officer to issue purchase orders on an as-needed basis as recommended by the Director of Information Technology.
Attachments: 1. Board Report, 2. Exhibit A, BrainStorm Inc Agreement, 3. Exhibit B, BrainStorm Inc SOW, 4. Exhibit C, End-User License Agreement (EULA), 5. Completed Board Order, 6. Fully Executed Agreement between the County of Monterey and BrainStorm, Inc.
Title
a. Approve and authorize the Contracts Purchasing Officer or Contracts Purchasing Supervisor to execute a non-standard Agreement with BrainStorm, Inc. for subscriptions to QuickHelp and three (3) hours of installation support, for the term of June 20, 2016 to March 19, 2017, in the amount of $29,880.00;
b. Accept the non-standard language as recommended by the Director of Information Technology; and
c. Authorize the Contracts Purchasing Officer to issue purchase orders on an as-needed basis as recommended by the Director of Information Technology.

Body
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Contracts Purchasing Officer or Contracts Purchasing Supervisor to execute a non-standard Agreement with BrainStorm, Inc. for subscriptions to QuickHelp and three (3) hours of installation support, for the term of June 20, 2016 to March 19, 2017, in the amount of $29,880.00;
b. Accept the non-standard language as recommended by the Director of Information Technology; and
c. Authorize the Contracts Purchasing Officer to issue purchase orders on an as-needed basis as recommended by the Director of Information Technology.

SUMMARY/DISCUSSION:
It is requested that the Board of Supervisors authorize the Contracts/Purchasing Officer or the Contracts Purchasing Supervisor to sign a non-standard Agreement with BrainStorm, Inc., to purchase four thousand (4,000) subscriptions to QuickHelp, a self-help training solution. QuickHelp will provide online, user-level training and monthly webcasts in support of, but not limited to, Microsoft Office 365, SharePoint and OneDrive. Brainstorm, Inc. will also provide three (3) hours of installation support to the County.

The County will be deploying Microsoft Office 365 to all County users which will be a significantly different experience for staff as compared to previous versions of Microsoft Office. QuickHelp will provide each County user with short, online...

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