County of Monterey - File #: A 19-512

• File #: A 19-512
• Name: Dimension Data - Cisco with NASPO agreement
• Type: BoS Agreement
• Status: Passed - Information Technology Department
• File created: 1/22/2019
• In control: Board of Supervisors
• On agenda: 2/12/2019
• Final action: 2/12/2019
• Title: a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76; b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and c. Accept non-standard contract provisions as recommended by the Director of Information Technology.

Date	Action By	Action	Result
2/12/2019	Board of Supervisors	approved - information technology department

Title
a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76;
b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and
c. Accept non-standard contract provisions as recommended by the Director of Information Technology.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Authorize the Director of the Information Technology Department to execute an Agreement with Dimension Data, a Cisco Systems, Inc. re-seller, incorporating the terms of Cisco's existing master technology agreement with the State of California, to purchase Cisco SMARTnet support services for County-owned Cisco equipment and software for a term retroactive to October 29, 2018 through September 30, 2019, for a total amount not to exceed $265,715.76;
b. Authorize the Director of the Information Technology Department to execute order forms and such documents as are necessary to implement the agreement with Dimension Data for purchase of Cisco support; and
c. Accept non-standard contract provisions as recommended by the Director of Information Technology.

SUMMARY/DISCUSSION:
Cisco SMARTnet provides comprehensive technical support for network devices and software manufactured by Cisco. Support includes access to online self-help tools and knowledge library, software downloads, and support tools necessary to maintain County network security for quick resolution of issues. Features of the SMARTnet service include the following:
Technical a...