Title
a. Ratify the Tiburon, Inc. Agreement for Extended Services executed in July, 1997 and actually used since that time for maintenance and support of the Computer Aided Dispatch system used by Monterey County Emergency Communications;
b. Approve and authorize an auto-renewal clause;
c. Accept Non-Standard County Liability and Indemnification Provisions as recommended by the Director of Emergency Communications; and
d. Approve and authorize the Contracts / Purchasing Officer to issue Purchase Orders for the amounts identified in Exhibit A and B as specified each year of the term upon recommendation of the Director of Emergency Communications.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. a. Ratify the Tiburon, Inc. Agreement for Extended Services executed in July, 1997 and actually used since that time for maintenance and support of the Computer Aided Dispatch system used by Monterey County Emergency Communications;
b. Approve and authorize an auto-renewal clause;
c. Accept Non-Standard County Liability and Indemnification Provisions as recommended by the Director of Emergency Communications; and
d. Approve and authorize the Contracts / Purchasing Officer to issue Purchase Orders for the amounts identified in Exhibit A and B as specified each year of the term upon recommendation of the Director of Emergency Communications.
SUMMARY:
Tiburon, Inc. is the provider of the County Computer Aided Dispatch (CAD), 911 dispatch system. This system has been in place since 2000; following the County’s execution of an Agreement in 1997 to replace the then existing system, and provide for Extended Service to provide annual software support and maintenance. While the software support and maintenance services provided resolve trouble and “bug” issues and provides for software upgrades, the service does not include items that are defined as “enhancements” to the software or on-site support needed in the case of a major...
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