Title
a. Approve Standard Agreement with TruePoint Solutions, LLC, to provide as-needed on-call support beyond what is provided by Accela Customer Service Response and provide a budget to continually enhance and expand the County's Accela configuration for the not to exceed amount of $118,800 for the term of July 1, 2022, through June 30, 2025;
b. Authorize the Contracts/Purchasing Officer or Contracts/Purchasing Supervisor to execute future amendments that do not significantly alter the scope of work or increase the approved Agreement amount by more than 10%;
Report
RECOMMENDATIONS:
It is recommended that the Board of Supervisors:
a. Approve Standard Agreement with TruePoint Solutions, LLC, to provide as-needed on-call support beyond what is provided by Accela Customer Service Response and provide a budget to continually enhance and expand the County's Accela configuration for the not to exceed amount of $118,800 for the term of July 1, 2022, through June 30, 2025;
b. Authorize the Contracts/Purchasing Officer or Contracts/Purchasing Supervisor to execute future amendments that do not significantly alter the scope of work or increase the approved Agreement amount by more than 10%;
SUMMARY/DISCUSSION:
In 2012, the former Resource Management Agency (RMA) initiated the Accela Automation application (application) for tracking all land use permit related applications, such as Planning permits, Building permits, Encroachments, Public Records requests, Special events, County Parcel addresses, etc. Many internal and external agencies are partners in using the application to manage and maintain land use permits. Accela has been expanded for tracking Cannabis, Short Term Rentals, and other land use business needs. The County continues to utilize the application and requires continued support services from TruePoint Solutions, LLC (TruePoint).
TruePoint was selected for their expertise and capabilities necessary to provide service and support in programming and r...
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