Title
a. Receive, review and approve the Managing for Results (MFR) Fiscal Year (FY) 2013-2014 Annual Report; and
b. Provide direction to staff as appropriate.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Receive, review and approve the Managing for Results (MFR) Fiscal Year (FY) 2013-2014 Annual Report; and
b. Provide direction to staff as appropriate.
SUMMARY:
The purpose of the Managing for Results (MFR) Countywide Performance Measurement Program is to create a performance based culture and organization while providing answers to the following questions:
* What was achieved?
* How efficiently was the work done?
* How were County of Monterey citizens helped by the effort?
DISCUSSION:
The performance measurement concept was brought to the County in 2010 as a pilot project. In 2012, Board of Supervisors directed that the program be expanded and implemented countywide as the "Managing for Results Performance Measurement Program." Its goals have remained the same; to develop a performance based culture and organization that provides outcomes of accomplishments, efficiencies and effectiveness of its priority programs and services.
To date, 92% of all County departments participate in the Program at various levels of engagement and performance measure development. For some departments, limited resources prevent them from assigning a single point of contact to manage the department's Performance Measurement Program. However, departments have embraced the concept of continuous improvement and continue to work to develop and refine their measures that tell the story of their organization, program and services and report on its outcomes.
In the MFR FY 2013-2014 Annual Report, departments report on Output/Workload, Efficiency and Effectiveness measures. Under the County Administrative Office, the goal is to continue to work with departments to create a standard set of measures that relate to efficiency and eff...
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