Legislation Details

File #: A 26-293    Name: TigerConnect
Type: BoS Agreement Status: Passed
File created: 6/16/2026 In control: Board of Supervisors
On agenda: 7/7/2026 Final action: 7/7/2026
Title: a. Approve and authorize the Director of Health Services or designee to sign a retroactive non-standard Service Agreement with TigerConnect, Inc. for a subscription to a secure healthcare messaging platform for the term July 1, 2026 to June 30, 2027 for a total not to exceed amount of $100,425; b. Approve the recommendation of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement; and c. Authorize the Director of Health Services or designee to sign up to three future amendments that do not exceed 10% ($10,042) of the original Agreement amount, do not significantly change the scope of services, and do not increase the total not to exceed amount of $110,467.
Attachments: 1. Board Report, 2. Agreement
Title
a. Approve and authorize the Director of Health Services or designee to sign a retroactive non-standard Service Agreement with TigerConnect, Inc. for a subscription to a secure healthcare messaging platform for the term July 1, 2026 to June 30, 2027 for a total not to exceed amount of $100,425;
b. Approve the recommendation of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement; and
c. Authorize the Director of Health Services or designee to sign up to three future amendments that do not exceed 10% ($10,042) of the original Agreement amount, do not significantly change the scope of services, and do not increase the total not to exceed amount of $110,467.
Report
RECOMMENDATION:
It is recommended that the County of Monterey Board of Supervisors:
a. Approve and authorize the Director of Health Services or designee to sign a retroactive non-standard Service Agreement with TigerConnect, Inc. for a subscription to a secure healthcare messaging platform for the term July 1, 2026 to June 30, 2027 for a total not to exceed amount of $100,425;
b. Approve the recommendation of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement; and
c. Authorize the Director of Health Services or designee to sign up to three future amendments that do not exceed 10% ( $10,042) of the original Agreement amount, do not significantly change the scope of services, and do not increase the total not to exceed amount of $110,467.

SUMMARY:
This Agreement is to purchase a subscription to a secure healthcare messaging platform from TigerConnect, Inc. to allow for direct communication between clinicians and their clients that complies with all federal and state privacy and confidentially laws and regulations applying to protected health information.

DISCUSSION:
TigerConnect, Inc. provides one of the industry’s leading platforms for secur...

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