Title
Receive a presentation on Managing for Results (MFR) for the Department of the Treasurer-Tax Collector.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors receive a presentation describing how the Treasurer-Tax Collector's Department uses performance measures as a management tool.
SUMMARY/DISCUSSION:
The Treasurer-Tax Collector will make a presentation to the Board of Supervisors describing how the Department has used and continues to use performance measures in the organization.
The Treasurer-Tax Collector Department is comprised of three distinct operating divisions: Tax Collector, Treasury, and Revenue. The development, implementation, and evaluation of meaningful performance measures is critical in the continued efforts to evolve as a performance-based organization. The Treasurer uses key performance measures, comparative analysis, and other established benchmarks to evaluate the effectiveness of internal measures.
OTHER AGENCY INVOLVEMENT:
The County Administrative Office, Intergovernmental & Legislative Affairs Division has oversight of the Countywide MFR Program
FINANCING:
Monterey County's MFR Program is funded in County Administrative Office - Department 1050, Intergovernmental & Legislative Affairs Division - Unit 8054.
Prepared by: Richard N. Smith, Assistant Treasurer-Tax Collector, x5836
Approved by: Mary A. Zeeb, Treasurer-Tax Collector, x5015
Attachments:
TTC Performance Measures Presentation