Title
a. Receive, review and approve the Managing for Results (MFR) Fiscal Year 2012-2013 Semi- Annual Report; and
b. Provide direction to staff as appropriate.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Receive, review and approve the Managing for Results (MFR) Fiscal Year 2012-2013 Semi-Annual Report; and
b. Provide direction to staff as appropriate.
SUMMARY:
In October 2010, efforts to create a performance based culture and organization began with nine pilot departments. The nine departments were provided training by Management Partners, Inc.
In March 2012, the Countywide Performance Measurement Program was re-launched and strong efforts have been made to continuously develop and implement the program Countywide. The Managing for Results Work Plan was approved by the Budget Committee on July 23, 2012. The Board of Supervisors approved the Work Plan on September 21, 2012. Subsequent progress reports have been provided to the Budget Committee and the Board of Supervisors. Through the County Department Readiness Assessment, and identified in the Work Plan, it was clear that a program of this magnitude would be a paradigm shift for the County and it would require a multi-phase, multi-year approach. Departments would need to identify their baseline data with Output/Workload measures and continuously build upon that foundation.
A successful, comprehensive and integrated performance measurement program requires vision, support and direction from senior leadership. It requires commitment from all levels of the organization. It must focus on achieving results for the customer and allow departments to demonstrate accountability to the citizens of Monterey County. It must make business sense; the department goals support the County’s vision and marry with the Board of Supervisors Strategic Initiatives established in November 2008 and recently revised in February 2012.
A good performance measurement system is fundament...
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