Title
a. Approve and authorize the Director of the Emergency Communications Department to sign the 9th annual renewal between the County of Monterey and TriTech Software Systems, a division of CentralSquare Technologies, LLC., with a term of July 1, 2026 through June 30, 2027, for an amount not to exceed $415,243 which increases the agreement total to $3,179,016 for the maintenance and support agreement for the Department’s Computer Aided Dispatch System; and
b. Authorize the Director of the Emergency Communications Department to sign up to three additional renewals to this Agreement where each renewal will include a 5% annual escalator and may include additional support costs for changes to the Systems configuration.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of the Emergency Communications Department to sign the 9th annual renewal between the County of Monterey and TriTech Software Systems, a division of CentralSquare Technologies, LLC., with a term of July 1, 2026 through June 30, 2027, for an amount not to exceed $415,243 which increases the agreement total to $3,179,016, for the maintenance and support agreement for the Department’s Computer Aided Dispatch System; and
b. Authorize the Director of the Emergency Communications Department to sign up to three additional renewals to this Agreement where each renewal will include a 5% annual escalator and may include additional support costs for changes to the Systems configuration.
SUMMARY/DISCUSSION:
The Monterey County Emergency Communications Department (ECD) is a consolidated public safety answer point and dispatch facility serving 28 law enforcement, fire protection, and emergency medical services (EMS) response agencies throughout Monterey County. Calls for service are dispatched through the ECD’s Computer Aided Dispatch (CAD) system.
The Department executed the original support agreement with TriTech Software Systems, LL...
Click here for full text