Title
a. Receive, review and approve the Managing for Results (MFR) Fiscal Year (FY) 2013-2014 Mid-Year Report; and
b. Provide direction as appropriate.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Receive, review and approve the Managing for Results (MFR) and Fiscal Year (FY) 2013-2014 Mid-Year Report; and
b. Provide direction as appropriate.
BACKGROUND/DISCUSSION:
In October 2010, the Board of Supervisors approved development of a countywide performance measurement program, Managing for Results (MFR Program), which would highlight accomplishments while continuously improving processes and services. Shortly after, Management Partners, Inc. was retained by the County and began working with nine pilot departments to develop department performance measures.
In March 2012, the MFR Program development and administration transferred to the CAO-Intergovernmental & Legislative Affairs for program restructuring and implementation.
Subsequently, in fall 2013, the Board expressed interest in receiving individual presentations from County departments with a focus on the department's performance measures and an update on how the outcomes of those measures are being used as a management tool. Since February 2014, the Board has received presentations from four departments. Presentations from the remaining departments are anticipated to occur prior to the end of the calendar year.
Performance measures are integral in linking the Board's Strategic Initiatives and Key Objectives with our County Mission Statement, Department Mission Statements, Goals and Objectives. The purpose of the MFR Program is to develop and implement a performance based culture that produces expected outcomes for customers and employees. In furtherance of this objective, and as part of the MFR Program, progress reporting is provided on a Mid-Year and Annual basis during Board of Supervisors meetings.
For this cycle, FY 2013-2014, departments have ...
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