Title
Authorize the Chief Executive Officer for Natividad Medical Center (NMC) or his designee to execute amendment No. 2 to the agreement with Flycast Partners, Inc. for extending software support of the BMC client management toolset, and extending the agreement term an additional two (2) year period (June 1, 2022 through May 31, 2024) for a revised full agreement term of June 1, 2019 through May 31, 2024, and adding $68,218 for a revised total agreement amount not to exceed $167,541.
Report
RECOMMENDATION:
It is recommended the Board of Supervisors:
Authorize the Chief Executive Officer for Natividad Medical Center (NMC) or his designee to execute amendment No. 2 to the agreement with Flycast Partners, Inc. for extending software support of the BMC client management toolset, and extending the agreement term an additional two (2) year period (June 1, 2022 through May 31, 2024) for a revised full agreement term of June 1, 2019 through May 31, 2024, and adding $68,218 for a revised total agreement amount not to exceed $167,541.
SUMMARY/DISCUSSION:
For a number of years Natividad has utilized tools from BMC Software to support IT Operations. Footprints by BMC is Natividad's electronic IT ticketing system and BMC Client Management is a toolset used by IT to manage hardware and software inventory, software deployment, hardware imaging, and Windows security patching.
In 2018, Natividad contracted with Flycast Partners to provide professional services to assist in building workflows to automate IT ticket management and to expand the tool utilization into other areas of the hospital that were using paper or other electronic ticketing systems. In 2019, Natividad amended the agreement to transition software support of the BMC Client Management tool from a different vendor to Flycast Partners for a one (1) year period. As a BMC Solutions Partner, Flycast Partners is able to provide an improved level of support at a discounted rate.
This amendment extends the ...
Click here for full text