Title
Approve and authorize ACI Worldwide Payments, Inc. (ACI) to accept electronic payments from Monterey County Sheriff’s Office Alarm customers and charge no more than $0.25 for e-check services or a service fee of 2.49% to recover the interchange fees associated with the acceptance of the electronic payment.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors adopt a resolution to:
Approve and authorize ACI Payments, Inc. (ACI) to accept electronic payments from Monterey County Sheriff’s Office Alarm customers and charge no more than $0.25 for e-check services or a service fee of 2.49% to recover the interchange fees associated with the acceptance of the electronic payment.
SUMMARY
On June 9, 2026, the County of Monterey Board of Supervisors authorized the Monterey County Sheriff’s Office to enter into an agreement with PMAM to handle all billing in accordance with the County’s alarm ordinance, collect payments, and provide comprehensive reports. The Monterey County Sheriff's Office (MCSO) may still receive payment for alarm permits and false alarm fees directly, however those payments must be made in person to pay via credit card. PMAM Corporation is able to accept payments electronically through ACI Worldwide Payments, Inc. (ACI). The Treasurer-Tax Collector's Office advised the Sheriff's Office that Board approval is required to authorize the acceptance of electronic payments and the pass-through of processing fees to customers, as permitted under California Government Code § 6159(h).
DISCUSSION:
Currently, credit card payments for alarm permits and false alarm fees can only be made in person at the Sheriff’s Office Monday through Friday during public lobby business hours. PMAM Corporations offers alarm customers the ability to make electronic payments without the needs for customers to respond to the Sheriff’s Office in person. The ability to offer electronic payments will provide a convenient alternative for the alarm custome...
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