File #: A 12-036    Name: CyraCom International
Type: BoS Agreement Status: Passed
File created: 4/18/2012 In control: Board of Supervisors
On agenda: 5/8/2012 Final action: 5/8/2012
Title: Authorize the Purchasing Manager for Natividad Medical Center (NMC) to execute Amendment No. Four to the Agreement (A-11512) with CyraCom International for Language Interpretation Services at NMC, extending the Agreement to June 30, 2013 and adding $20,000 for Fiscal Year (FY) 2012-13 for a revised total Agreement amount not to exceed $121,000 in the aggregate.
Attachments: 1. Cyracom, 2. Board Order A 12-036
Related files: A 14-084
Title
Authorize the Purchasing Manager for Natividad Medical Center (NMC) to execute Amendment No. Four to the Agreement (A-11512) with CyraCom International for Language Interpretation Services at NMC, extending the Agreement to June 30, 2013 and adding $20,000 for Fiscal Year (FY) 2012-13 for a revised total Agreement amount not to exceed $121,000 in the aggregate.

Body
RECOMMENDATION:

It is recommended the Board of Supervisors authorize the Purchasing Manager for Natividad Medical Center (NMC) to execute Amendment No. Four to the Agreement (A-11512) with CyraCom International for Language Interpretation Services at NMC, extending the Agreement to June 30, 2013 and adding $20,000 for Fiscal Year (FY) 2012-13 for a revised total Agreement amount not to exceed $121,000 in the aggregate.

SUMMARY/DISCUSSION:

CyraCom International Inc. provides on-demand, over-the-phone interpretation services to Natividad NMC’s healthcare providers allowing them to communicate with their patients in a safe, secure and professional environment. The service is available 24/7 in 150 languages and serves as a safety net to providers when all other resources have been exhausted.

NMC entered into an agreement (#A-11512) with CyraCom International Inc., in 2008 to provide telephonic interpretation to our providers and their patients. Without these services NMC would lose their capacity to provide a qualified interpreter to a large group of patients and would not be in compliance with the Joint Commission standards, California and Federal laws that regulate equal access to all patients. It is therefore recommended that the terms of the contract be extended for the 2012-2013 Fiscal Year.

[Business Automobile Insurance Exemption]
Business Automobile Liability Insurance requirements are waived for this vendor under this Agreement. There is no risk or exposure regarding vehicles. Contract...

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