County of Monterey - File #: A 15-289

• File #: A 15-289
• Name: Websense Agreement Amendment No. 1
• Type: BoS Agreement
• Status: Passed
• File created: 8/5/2015
• In control: Board of Supervisors
• On agenda: 8/25/2015
• Final action: 8/25/2015
• Title: a. Approve and authorize the Director of Information Technology to retroactively execute, effective August 6, 2015, Amendment No. 1 to the Non-Standard Agreement with Websense, Inc., to increase the level of Premium Technical Support available to the County, and to increase the amount payable under the Agreement by $6,255.00, from a maximum of $54,855.00 to a maximum of $61,110.00, for the same contract period of March 1, 2015 through February 29, 2016; and b. Authorize the Contracts/Purchasing Officer to issue purchase orders on an as-needed basis.
• Related files: A 15-037

Date	Action By	Action	Result
8/25/2015	Board of Supervisors	approved

Title
a. Approve and authorize the Director of Information Technology to retroactively execute, effective August 6, 2015, Amendment No. 1 to the Non-Standard Agreement with Websense, Inc., to increase the level of Premium Technical Support available to the County, and to increase the amount payable under the Agreement by $6,255.00, from a maximum of $54,855.00 to a maximum of $61,110.00, for the same contract period of March 1, 2015 through February 29, 2016; and
b. Authorize the Contracts/Purchasing Officer to issue purchase orders on an as-needed basis.
Body
RECOMMENDATIONS:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of Information Technology to retroactively execute, effective August 6, 2015, Amendment No. 1 to the Non-Standard Agreement with Websense, Inc., to increase the level of Premium Technical Support available to the County, and to increase the amount payable under the Agreement by $6,255.00, from a maximum of $54,855.00 to a maximum of $61,110.00, for the same contract period of March 1, 2015 through February 29, 2016; and
b. Authorize the Contracts/Purchasing Officer to issue purchase orders on an as-needed basis.

SUMMARY/DISCUSSION:
On March 3, 2015, the Board of Supervisors approved a non-standard Agreement with Websense, Inc., for the provision of software subscription and maintenance/support for the Websense Web Security software. This Agreement provided for up to five (5) instances of technical support over the phone during standard business hours.

The Information Technology Department (ITD) will be upgrading the current Websense software to the latest version of that software. The current Websense basic support with a maximum of five (5) calls for support per year is not adequate to support the new upgraded Websense platform.

The proposed amendment will provide for unlimited technical support calls per year and thereby ensures that the County has sufficient technical suppor...