Title
Approve and authorize the renewal of an Agreement between Monterey County and American Telesource, Inc, for the Treasurer-Tax Collector's Interactive Voice Response System (IVR), for a term of one year, retroactive from August 31, 2015 to August 31, 2016, and approve Amendment No. 1 increasing the Agreement by $5,000, revising the total not to exceed amount from $58,500 to $63,500 through the term of the Agreement.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
Approve and authorize the renewal of an Agreement between Monterey County and American Telesource, Inc, for the Treasurer-Tax Collector's Interactive Voice Response System (IVR), for a term of one year, retroactive from August 31, 2015 to August 31, 2016, and approve Amendment No. 1 increasing the Agreement by $5,000, revising the total not to exceed amount from $58,500 to $63,500 through the term of the Agreement.
SUMMARY:
This vendor's proposal was evaluated and selected in RFP #10284, dated February 17, 2011. The Treasurer-Tax Collector entered into an agreement with American Telesource, Inc (ATI) on May 24, 2011 through August 31, 2015, with the option to extend the Agreement for two (2) additional one (1) year periods. Due to unanticipated delays regarding obtaining proper and acceptable documents and execution by the vendor, Amendment No. 1 was not finalized prior to August 31, 2015, and now requires Board approval to authorize the retroactive period. The recommended action will enable Monterey County Treasurer-Tax Collector to continue to provide an interactive voice response (IVR) integrated phone system to the public.
DISCUSSION:
This retroactive Amendment extends the term of the agreement through August 31, 2016 and increases the maximum obligation of the County for services under the term of this agreement by $5,000, from $58,500 to $63,500, to cover the cost of the one year extension to the agreement.
OTHER AGENCY INVOLVEMENT:
County Couns...
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