Title
a. Authorize the Director of the Information Technology Department (ITD) or his designee to execute a non-standard agreement with Visual Systems Group, Inc. (VSGi) for upgrade and maintenance of ITD's audio/visual and videoconferencing equipment in an amount not to exceed $49,965, with an agreement term of October 17, 2017 through October 16, 2020; and
b. Accept the non-standard provisions as recommended by the Director of the Information Technology Department.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Authorize the Director of the Information Technology Department (ITD) or his designee to execute a non-standard agreement with Visual Systems Group, Inc. (VSGi) for upgrade and maintenance of ITD's audio/visual and videoconferencing equipment in an amount not to exceed $49,965, with an agreement term of October 17, 2017 through October 16, 2020; and
b. Accept the non-standard provisions as recommended by the Director of the Information Technology Department.
SUMMARYDISCUSSION:
As the County of Monterey makes video conferencing systems more accessible to departments across the county, the Information Technology Department (ITD) is recommending that the Board approve use of Visual Systems Group, Inc. (VSGi) services to upgrade and maintain its video conferencing equipment. These upgraded services will support the operation of the video conferencing systems at the highest level. The services provided by VSGi will help reduce the risk of lapses with preventive maintenance of ITD equipment as it ages, and minimize potential downtime.
VSGi services includes 24/7/365 technical support, next day parts replacement and on-site technical service. VSGi support plays an important role to improve the quality and increase the lifetime value of the County's I.T.D. video conferencing systems. Through VSGi, the County will increase the efficiency of real time collaboration among County departments and will assure that the overall County-u...
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