File #: 17-1233    Name: Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims
Type: General Agenda Item Status: Filed
File created: 12/4/2017 In control: Board of Supervisors
On agenda: 12/13/2017 Final action: 12/13/2017
Title: Receive a Report of Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims from the Office of the Auditor-Controller and support recommendations for corrective actions.
Attachments: 1. Board Report, 2. Attachment A - Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims, 3. Attachment B - County of Los Angeles Annual Risk Management Report, 4. Attachment C - Communication from Intercare 4-21-2017, 5. Attachment D - Communcation from Intercare 11-13-2017, 6. Completed Board Order
Title
Receive a Report of Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims from the Office of the Auditor-Controller and support recommendations for corrective actions.

Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
Receive a Report of Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims from the Office of the Auditor-Controller and support recommendations for corrective actions.


SUMMARY:
It came to the attention of the Office of the Auditor-Controller (ACO) that certain weaknesses in internal controls around processes and procedures for managing and paying for General Liability and Workers' compensation claims exist. After discussions with the CAO and County Counsel/Risk Management it was determined that a review would be beneficial in understanding and correcting any internal control weaknesses that may be confirmed. The firm of White Nelson Diehl Evans LLP (WNDE) Certified Public Accountants & Consultants was engaged to perform the review.

The final report with recommended corrections is attached (attachment A). In addition, based on the report, the ACO has additional recommendations based on the review follow-up. These recommendations, if followed will result in cost savings, more efficient and professional investigations and processing of claims, and better transparency, reporting and accountability around management of the significant cost associated with Workers' Compensation and General Liability litigation.


DISCUSSION:
It came to the attention of the Office of the Auditor/Controller that certain weaknesses in internal controls around processes and procedures for addressing general liability and workers' compensation claims exist. After discussions with the CAO, County Counsel/Risk Management it was determined that a review would be beneficial in understanding and correcting any internal control weaknesses that ...

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