File #: 18-017    Name: Whole Person Care Update
Type: General Agenda Item Status: Agenda Ready
File created: 1/9/2018 In control: Health, Housing & Human Services Committee
On agenda: 1/18/2018 Final action:
Title: Receive an oral report from the Health Department updating County efforts and outcomes of Operational Year 1 (calendar year 2017) of the Whole Person Care (WPC) pilot program.
Attachments: 1. Board Report, 2. 2018 01 18 HHS Report WPC.pdf
Title
Receive an oral report from the Health Department updating County efforts and outcomes of Operational Year 1 (calendar year 2017) of the Whole Person Care (WPC) pilot program.

Report
RECOMMENDATION:
It is recommended that the Health and Human Services Committee of the Board of Supervisors:
Receive an oral report and PowerPoint Presentation from the Health Department regarding County efforts and outcomes of Operational Year 1 (calendar year 2017) of the Whole Person Care pilot program.

SUMMARYDISCUSSION:
WPC is a system changing program that coordinates comprehensive health, behavioral health, and social services case management to (1) improve enrollee health and reduce over-utilization of hospital resources. The program will serve a minimum of 600 Medi-Cal enrollees before December 2020 who are (1) homeless/chronically homeless, (2) may have mental illness and/or substance use, and/or (3) may have multiple chronic disease diagnoses. Beyond 2020, the WPC model will become the "new normal" with sustainable Medi-Cal funding.
New approaches developed under WPC are:

* Complex, comprehensive care coordination
* Interdisciplinary teams headed public health nurses
* Health, mental health, housing, and vulnerability assessments
* Health & services appointment navigation and transportation
* Individual health care plans
* Warm hand-off referrals and peer navigators
* Individual health, housing, & services plans and coordination
* Crisis support, substance use treatment, life skills, tenant education & coaching, paths to employment
* Service integration for WPC-qualified individuals leaving jail or institutions of mental health

New facilities developed under WPC are:
* An 8-bed, 24/7 Sobering Center that opened December 2017
* A 6-bed Respite Center for medically fragile enrollees - RFP is pending
* 88 units at 21 Soledad Street. WPC is providing funds for MidPen case managers
* 47 apartments in Marina. WPC is providing CHISPA with case managers

2017 Enrollmen...

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