File #: 18-040    Name:
Type: General Agenda Item Status: Scheduled PM
File created: 1/16/2018 In control: Board of Supervisors
On agenda: 1/23/2018 Final action:
Title: Receive a Report on County's Claim Procedures for General Liability and Workers' Compensation, and provide direction to staff on: a. Implementing recommended improvements to Third Party Administrator (TPA) contracts and the risk management function; b. Alternative options for the organization of the risk management function; and c. Drafting of amendments to the County Code to implement the recommended organizational structure and/or recommended improvements to the Risk Management Code provisions.
Attachments: 1. Board Report, 2. Exhibit A Background and Discussion.pdf, 3. Exhibit B Report on Compliance Response.pdf, 4. Exhibit C Management Partners Org Review - Risk Mgmt.pdf, 5. Exhibit D Selected Risk Mgmt Org Options.pdf, 6. PowerPoint, 7. Completed Board Order
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Title
Receive a Report on County's Claim Procedures for General Liability and Workers' Compensation, and provide direction to staff on:
a. Implementing recommended improvements to Third Party Administrator (TPA) contracts and the risk management function;
b. Alternative options for the organization of the risk management function; and
c. Drafting of amendments to the County Code to implement the recommended organizational structure and/or recommended improvements to the Risk Management Code provisions.

Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:

Receive a Report on County's Claim Procedures for General Liability and Workers' Compensation, and Provide Direction to Staff on:
a. Implementing recommended improvements to Third Party Administrator (TPA) contracts and the risk management function;
b. Alternative options for the organization of the risk management function; and
c. Drafting of amendments to the County Code to implement the recommended organizational structure and/or recommended improvements to the Risk Management Code provisions.

SUMMARY/DISCUSSION:
On December 13, 2017, your Board of Supervisors received a contract compliance review by William Morgan, C.P.A., and the Auditor-Controller's Office entitled "Report on Compliance Review of County's Claims Procedures for General Liability and Workers' Compensation Claims". The report summarized review of prior Third-Party Administrator (TPA) contracts for both General Liability and Worker's Compensation, and included recommendations regarding TPA contract compliance and improving the Risk Management function. The Auditor-Controller also provided additional recommendations regarding reorganization of the Risk Management function within the County. After hearing the report, your Board requested that the CAO report back with recommendations regarding the compliance review and Auditor's recommendations. This staff report provides recommended actions in response to Mr. Morgan'...

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