Title
a. Authorize the Director of the Information Technology Department to execute amendment no. 1 to the services agreement with Open Text, Inc., adding service and maintenance of Right Fax FOIP Enable Delivery Channel, and increasing the $17,802 amount by $2,640, for a revised agreement total of $20,442; and
b. Authorize the Director of the Information Technology Department to sign up to two (2) amendments to this Agreement, extending services by one (1) year each, where any increased costs do not exceed 10% of the agreement amount ($2,044), per amendment, and do not significantly alter the terms of the Agreement.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Authorize the Director of the Information Technology Department to execute amendment no. 1 to the services agreement with Open Text, Inc., adding service and maintenance of Right Fax FOIP Enable Delivery Channel, and increasing the $17,802 amount by $2,640, for a revised agreement total of $20,442; and
b. Authorize the Director of the Information Technology Department to sign up to two (2) amendments to this Agreement, extending services by one (1) year each, where any increased costs do not exceed 10% of the agreement amount ($2,044.20), per amendment, and do not significantly alter the terms of the Agreement.
SUMMARY/DISCUSSION:
The County has used the Right Fax product for over five years. Right Fax allows users to send a fax from their desktops. Approximately 400 County employees use this product. The product is important to the County because it is compliant with the privacy and security requirements of the Health Insurance Portability and Accountability Act (HIPPA).
In November 2017, the Board of Supervisors approved an upgrade to the RightFax system, the FOIP Enable Delivery Channel, allowing the system to stay compatible with new Windows operating systems and to migrate to virtual server hardware to replace obsolete hardware. With that upgrade came the necessity...
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