Title
a. Authorize the Director of Information Technology or his designee to execute a non-standard IBM Client Relationship Agreement and Master Services Attachment for ServiceElite and associated schedules, for software licensing/support and hardware maintenance/support of IBM equipment held by the County, in the aggregate amount of $975,000 over a three-year term, not to exceed $325,000 per fiscal year, effective July 1, 2018 through June 30, 2021; and
b. Accept non-standard language in the Agreement provided by the vendor as recommended by the Director of Information Technology.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Authorize the Director of Information Technology or his designee to execute a non-standard IBM Client Relationship Agreement and Master Services Attachment for ServiceElite and associated schedules, for software licensing/support and hardware maintenance/support of IBM equipment held by the County, in the aggregate amount of $975,000 over a three-year term, not to exceed $325,000 per fiscal year, effective July 1, 2018 through June 30, 2021; and
b. Accept non-standard language in the Agreement provided by the vendor as recommended by the Director of Information Technology.
SUMMARY/DISCUSSION:
IBM, Inc. is a vendor that has provided software licensing/support and hardware maintenance/support to the County of Monterey since 1990. This support has been provided for products purchased directly from IBM, Inc. or through a third-party vendor.
The proposed agreement allows the County of Monterey the flexibility to determine the level of services and support needed and expenses occur on an "as incurred" annual basis. Currently, given the amount of IBM equipment held by the County and the various levels of service required, the cost of this agreement for FY 2018-2019 is approximately $323,000. The not-to-exceed authority allows for flexibility if additional equipment requiring this support and maintenance is acquired...
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