Title
Receive the Managing for Results (MFR) Fiscal Year (FY) 2017-18 Annual Report;
Direct departments to include Department Key Performance Measures in their annual budget submission for the Recommended Budget Book information; and
Provide direction to staff as appropriate.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a) Receive the Managing for Results (MFR) Fiscal Year (FY) 2017-18 Annual Report;
b) Direct departments to include Department Key Performance Measures in their annual budget submission for the Recommended Budget Book information; and
c) Provide direction to staff as appropriate.
SUMMARY:
The Managing for Results (MFR) Countywide Performance Measurement Program continues to develop the organization's culture to become performance based. A performance based organization is led by executive leadership who has a strong desire to manage operations for results and create continuous improvement for efficiencies. A performance based organization aligns it Mission Statement with Strategic Initiatives which relate to Department Operational Goals and Department Performance Measures. To that end, the MFR Program contributed to the Board of Supervisors' direction of becoming performance based.
DISCUSSION:
In 2010, Monterey County set a long-term goal of becoming a performance based organization by initiating a pilot program of ten departments to develop and manage performance measures. In 2012, the Board of Supervisors allocated one full-time position to manage and sustain a program, Managing for Results, to continue the pilot study and create a cooperation of "performance thinking" throughout the County organization. Studies and research has identified the five tools needed in a "Manager's Toolbox": strategic planning, performance measurement, performance budgeting, benchmarking and program evaluation." The MFR Program assisted Monterey County with some of those tools for our management staff.
During the past six ye...
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