File #: 19-0822    Name: Ongoing Production Operations for Lobby Management, CSC & RCC
Type: General Agenda Item Status: Passed - Department of Social Services
File created: 10/10/2019 In control: Board of Supervisors
On agenda: 10/22/2019 Final action: 10/22/2019
Title: a. Approve and authorize the Director of the Department of Social Services to sign County Purchase MT-02-2019, MT-03-2019 and MT-04-2019 with the California Statewide Automated Welfare System (CalSAWS) Migration Project in amounts which respectively do not to exceed $42,210, $268,559, and $104,181, to continue recurring Production Operations charges for central support of Monterey County's Facilitated Access Control Tablets (FACTS) and Kiosks, Customer Service Center (CSC) and the Regional Contact Center (RCC) for Medi-Cal Referrals for the period November 1, 2019 through October 31, 2020. b. Authorize the Director of the Department of Social Services to sign up to three (3) amendments to each County Purchase, where the total amendments do not exceed 10% of the original amount of each, and do not significantly change the terms of the County Purchase.
Attachments: 1. Board Report, 2. MT-02-2019, 3. MT-03-2019, 4. MT-04-2019, 5. CALSAWS MOU 2019, 6. Completed Board Order Item No. 31
Title
a. Approve and authorize the Director of the Department of Social Services to sign County Purchase MT-02-2019, MT-03-2019 and MT-04-2019 with the California Statewide Automated Welfare System (CalSAWS) Migration Project in amounts which respectively do not to exceed $42,210, $268,559, and $104,181, to continue recurring Production Operations charges for central support of Monterey County's Facilitated Access Control Tablets (FACTS) and Kiosks, Customer Service Center (CSC) and the Regional Contact Center (RCC) for Medi-Cal Referrals for the period November 1, 2019 through October 31, 2020.
b. Authorize the Director of the Department of Social Services to sign up to three (3) amendments to each County Purchase, where the total amendments do not exceed 10% of the original amount of each, and do not significantly change the terms of the County Purchase.

Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of the Department of Social Services to sign County Purchase MT-02-2019, MT-03-2019 and MT-04-2019 with the California Statewide Automated Welfare System (CalSAWS) Migration Project in amounts which respectively do not to exceed $42,210, $268,559, and $104,181, to continue recurring Production Operations charges for central support of Monterey County's Facilitated Access Control Tablets (FACTS) and Kiosks, Customer Service Center (CSC) and the Regional Contact Center (RCC) for Medi-Cal Referrals for the period November 1, 2019 through October 31, 2020.
b. Authorize the Director of the Department of Social Services to sign up to three (3) amendments to each County Purchase, where the total amendments do not exceed 10% of the original amount of each, and do not significantly change the terms of the County Purchase.

SUMMARY/DISCUSSION:
Monterey County Department of Social Services (DSS) entered into a Memorandum of Understanding (MOU) in 2010 and amended in 2019, with the California Statewide Automated...

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