Title
Receive an update regarding the implementation of the Citygate Associates, LLC proposed recommendations for reorganization of the Resource Management Agency into the two (2) new Departments of Community Services and Housing & Community Development.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors receive an update regarding the implementation of the Citygate Associates, LLC proposed recommendations.
SUMMARY:
The County retained Citygate Associates, LLC (Citygate) to conduct a review of the Resource Management Agency (RMA) with the objective to review current conditions, evaluate existing and future service demands, and analyze opportunities for organizational changes and process improvements to enhance customer service and stakeholder satisfaction. The following recaps the actions taken towards implementation of the Citygate proposed recommendations:
On July 28, 2020, the Board of Supervisors accepted the July 22, 2020 Citygate report including the seventy-six (76) proposed recommendations; authorized the County Administrative Officer (CAO) to reorganize the RMA by creating two (2) separate departments: Housing and Community Development Department (HCD) and Community Services Department (CS); transfer the Housing Program to the newly created HCD; amended the Personnel Policies and Practices Resolution (PPPR) No. 98-394 to create the classifications of Director of Community Services and Director of Housing and Community Development, including adding Department Head designations; and directed the CAO to report back in 60 days on actions taken relative to implementing changes recommended by Citygate.
On September 15, 2020, the Board of Supervisors received a status report on the implementation, including introducing and setting for adoption an ordinance dissolving the RMA and creating the HCD Department and CS Department effective November 30, 2020; authorized other actions to implement the ordinance including certain fiscal action...
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