Title
a. Approve and authorize the Director of the Emergency Communications Department to sign a Statement of Work with AT&T, through California Master Purchase Agreement #4145-6, for an amount not to exceed $466,494.29 to purchase fourteen additional VIPER 9-1-1 Phone System consoles, Satellite VIPER Node, installation, and 5 years of maintenance support; and
b. Authorize the Director of the Emergency Communications Department to sign up to three Change Orders this Statement of Work where the total Change Orders do not exceed 10% ($46,649) of the original contract amount and do not significantly change the scope of work.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of the Emergency Communications Department to sign a Statement of Work with AT&T, through California Master Purchase Agreement #4145-6, for an amount not to exceed $466,494.29 to purchase fourteen additional VIPER 9-1-1 Phone System consoles, Satellite VIPER Node, installation, and 5 years of maintenance support; and
b. Authorize the Director of the Emergency Communications Department to sign up to three Change Orders this Statement of Work where the total Change Orders do not exceed 10% ($46,649) of the original contract amount and do not significantly change the scope of work.
SUMMARY/DISCUSSION:
The Monterey County Emergency Communications Department (ECD) is a consolidated Public Safety Answering Point (PSAP) for 9-1-1 emergency and non-emergency calls as well as a radio dispatch facility serving 28 law enforcement, fire protection, and emergency medical response agencies throughout Monterey County.
This request is to add additional capabilities to the 9-1-1 system in Monterey County. Before 2020 the Emergency Communications Department has never had an alternate site to receive 9-1-1 calls. In FY2019-20, the Department, using available funds, began an effort to create an alternate site with the goal of creating a fully redundant site. This purchase of fourteen workstations and a satellite node will allow the Department to realize redundancy capabilities at the alternate site. The satellite node will allow redundancy of the 9-1-1 system. By continuing to partner with AT&T Public Safety Services, ECD reduces its troubleshooting resolution time and has increased capacity for network monitoring.
To provide background, in Fiscal Year 2019/20 ECD replaced its 9-1-1 Phone System with an upgrade to the Intrado VIPER call handling system through AT&T’s Public Safety Services through State Master Purchase Agreement #4145-6. This new system provides automatic call distribution to ensure call takers are available for 9-1-1 calls and integrated Text to 9-1-1. This FY2019-20 purchase of the primary 9-1-1 phone system was heavily subsidized through State Emergency Telephone Number Account (SETNA) funding. The allotment to Monterey County was fully expended on the purchase of this 9-1-1 call handling equipment.
Once the alternate site is standalone, the County can request approval to become a Regional Consolidated Backup PSAP to not only provide service to Monterey County residents, but also neighboring jurisdictions. If approved as a Regional Backup, the State will fund the NG Network Connectivity to receive 9-1-1 calls.
OTHER AGENCY INVOLVEMENT:
County Counsel has approved this Statement of Work as to legal form. The Auditor-Controller, Information Technology Department, and Contracts/Purchasing have reviewed and approved this Statement of Work.
FINANCING:
$273,000 will be paid in FY2020/21 and sufficient appropriations and revenues are included in the FY2020/21 Adopted Budget. $193,494.29 will be paid in FY2021/22 and sufficient appropriations and estimated revenues are included in the FY2021/22 Recommended Budget. There are no anticipated costs in future fiscal years as 5 years of maintenance and support is included in these upfront costs.
BOARD OF SUPERVISORS STRATEGIC INITIATIVES:
This purchase correlates to the Board’s Public Safety Strategic Initiative by allowing the Department of Emergency Communications to move towards a fully redundant alternative site to receive 9-1-1 calls.
Mark a check to the related Board of Supervisors Strategic Initiatives
__Economic Development
__Administration
__Health & Human Services
__Infrastructure
_x Public Safety
Prepared by: John Vaught, Finance Manager, x8883
Approved by:
________________________
Lee Ann Magoski x8880
Emergency Communications Director
Attachments:
Statement of Work
Quote Summary - 6-May-21
State of California Agreement 4156-6
State of California Agreement 4156-6 - April 2022 Amendment
Board Report