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File #: A 21-234    Name: AT&T VIPER 9-1-1 Phones - Expanded Center
Type: BoS Agreement Status: General Government - Consent
File created: 5/13/2021 In control: Board of Supervisors
On agenda: 5/25/2021 Final action:
Title: a. Approve and authorize the Director of the Emergency Communications Department to sign a Statement of Work with AT&T, through California Master Purchase Agreement #4145-6, for an amount not to exceed $466,494.29 to purchase fourteen additional VIPER 9-1-1 Phone System consoles, Satellite VIPER Node, installation, and 5 years of maintenance support; and b. Authorize the Director of the Emergency Communications Department to sign up to three Change Orders this Statement of Work where the total Change Orders do not exceed 10% ($46,649) of the original contract amount and do not significantly change the scope of work.
Attachments: 1. Statement_of_Work, 2. Quote Summary 6-May-21, 3. State Agreement 4145-6, 4. State Agreement 4156-6 - April 2022 Amendment, 5. Board Report, 6. Completed Board Order Item No. 39

Title

a.  Approve and authorize the Director of the Emergency Communications Department to sign a Statement of Work with AT&T, through California Master Purchase Agreement #4145-6, for an amount not to exceed $466,494.29 to purchase fourteen additional VIPER 9-1-1 Phone System consoles, Satellite VIPER Node, installation, and 5 years of maintenance support; and

b.  Authorize the Director of the Emergency Communications Department to sign up to three Change Orders this Statement of Work where the total Change Orders do not exceed 10% ($46,649) of the original contract amount and do not significantly change the scope of work.

 

Report

RECOMMENDATION:

It is recommended that the Board of Supervisors:

a.                     Approve and authorize the Director of the Emergency Communications Department to sign a Statement of Work with AT&T, through California Master Purchase Agreement #4145-6, for an amount not to exceed $466,494.29 to purchase fourteen additional VIPER 9-1-1 Phone System consoles, Satellite VIPER Node, installation, and 5 years of maintenance support; and

b.                     Authorize the Director of the Emergency Communications Department to sign up to three Change Orders this Statement of Work where the total Change Orders do not exceed 10% ($46,649) of the original contract amount and do not significantly change the scope of work.

 

SUMMARY/DISCUSSION:

The Monterey County Emergency Communications Department (ECD) is a consolidated Public Safety Answering Point (PSAP) for 9-1-1 emergency and non-emergency calls as well as a radio dispatch facility serving 28 law enforcement, fire protection, and emergency medical response agencies throughout Monterey County. 

 

This request is to add additional capabilities to the 9-1-1 system in Monterey County.  Before 2020 the Emergency Communications Department has never had an alternate site to receive 9-1-1 calls.  In FY2019-20, the Department, using available funds, began an effort to create an alternate site with the goal of creating a fully redundant site.  This purchase of fourteen workstations and a satellite node will allow the Department to realize redundancy capabilities at the alternate site.  The satellite node will allow redundancy of the 9-1-1 system.   By continuing to partner with AT&T Public Safety Services, ECD reduces its troubleshooting resolution time and has increased capacity for network monitoring.

 

To provide background, in Fiscal Year 2019/20 ECD replaced its 9-1-1 Phone System with an upgrade to the Intrado VIPER call handling system through AT&T’s Public Safety Services through State Master Purchase Agreement #4145-6.  This new system provides automatic call distribution to ensure call takers are available for 9-1-1 calls and integrated Text to 9-1-1.   This FY2019-20 purchase of the primary 9-1-1 phone system was heavily subsidized through State Emergency Telephone Number Account (SETNA) funding.  The allotment to Monterey County was fully expended on the purchase of this 9-1-1 call handling equipment. 

Once the alternate site is standalone, the County can request approval to become a Regional Consolidated Backup PSAP to not only provide service to Monterey County residents, but also neighboring jurisdictions.  If approved as a Regional Backup, the State will fund the NG Network Connectivity to receive 9-1-1 calls. 

 

OTHER AGENCY INVOLVEMENT:

County Counsel has approved this Statement of Work as to legal form.  The Auditor-Controller, Information Technology Department, and Contracts/Purchasing have reviewed and approved this Statement of Work. 

 

FINANCING:

$273,000 will be paid in FY2020/21 and sufficient appropriations and revenues are included in the FY2020/21 Adopted Budget.  $193,494.29 will be paid in FY2021/22 and sufficient appropriations and estimated revenues are included in the FY2021/22 Recommended Budget.  There are no anticipated costs in future fiscal years as 5 years of maintenance and support is included in these upfront costs. 

 

BOARD OF SUPERVISORS STRATEGIC INITIATIVES:

This purchase correlates to the Board’s Public Safety Strategic Initiative by allowing the Department of Emergency Communications to move towards a fully redundant alternative site to receive 9-1-1 calls. 

 

Mark a check to the related Board of Supervisors Strategic Initiatives

 

__Economic Development

__Administration

__Health & Human Services

__Infrastructure

_x Public Safety

 

Prepared by: John Vaught, Finance Manager, x8883

 

 

Approved by:

 

________________________

Lee Ann Magoski x8880

Emergency Communications Director

 

Attachments:

Statement of Work

Quote Summary - 6-May-21

State of California Agreement 4156-6

State of California Agreement 4156-6 - April 2022 Amendment

Board Report