File #: A 24-033    Name: TigerConnect, Inc.
Type: BoS Agreement Status: Passed
File created: 1/25/2024 In control: Board of Supervisors
On agenda: 2/6/2024 Final action: 2/6/2024
Title: a. Approve and authorize the Director of Health Services or designee to sign a non-standard Service Agreement (Agreement) with TigerConnect, Inc. for the purchase of a secure healthcare messaging application effective upon execution of the Agreement through June 30, 2026, for a total not to exceed the amount of $295,572; and b. Approve the recommendations of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement, including the non-standard cyber liability provisions in the Business Associate Agreement as recommended by the Director of Health Services; and c. Authorize the Director of Health Services or designee to sign up to three (3) future amendments that do not exceed 10% of the original Agreement amount ($29,557) and do not significantly change the scope of services for a revised total agreement amount not to exceed $325,129.
Attachments: 1. Board Report, 2. Agreement, 3. Completed Board Order Item No. 26
Title
a. Approve and authorize the Director of Health Services or designee to sign a non-standard
Service Agreement (Agreement) with TigerConnect, Inc. for the purchase of a secure healthcare messaging application effective upon execution of the Agreement through June 30, 2026, for a total not to exceed the amount of $295,572; and
b. Approve the recommendations of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement, including the non-standard cyber liability provisions in the Business Associate Agreement as recommended by the Director of Health Services; and
c. Authorize the Director of Health Services or designee to sign up to three (3) future amendments that do not exceed 10% of the original Agreement amount ($29,557) and do not significantly change the scope of services for a revised total agreement amount not to exceed $325,129.
Report
RECOMMENDATION:
It is recommended that the Board of Supervisors:
a. Approve and authorize the Director of Health Services or designee to sign a non-standard
Service Agreement (Agreement) with TigerConnect, Inc. for the purchase of a secure healthcare messaging application effective upon execution of the Agreement through June 30, 2026, for a total not to exceed the amount of $295,572; and
b. Approve the recommendations of the Director of Health Services or designee to accept and approve all non-standard provisions in the Agreement, including the non-standard cyber liability provisions in the Business Associate Agreement as recommended by the Director of Health Services; and
c. Authorize the Director of Health Services or designee to sign up to three (3) future amendments that do not exceed 10% of the original Agreement amount ($29,557) and do not significantly change the scope of services for a revised total agreement amount not to exceed $325,129.

SUMMARY/DISCUSSION:
TigerConnect, Inc. provides one of the industry's leading platforms for secure healthcare messag...

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